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Help & FAQs

MOST ASKED QUESTIONS

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    • What are the dates for The Championships, Wimbledon for 2019?

      What are the dates for The Championships, Wimbledon for 2019?

      Please find below the dates for The Championships, Wimbledon for 2019.

       

      Day 1 - Monday 1 July

      Day 2 - Tuesday 2 July

      Day 3 - Wednesday 3 July

      Day 4 - Thursday 4 July

      Day 5 - Friday 5 July

      Day 6 - Saturday 6 July

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      Day 7 - Monday 8 July

      Day 8 - Tuesday 9 July

      Day 9 - Wednesday 10 July

      Day 10 - Thursday 11 July

      Day 11 - Friday 12 July

      Day 12 - Saturday 13 July

      Day 13 - Sunday 14 July

      LTA Membership Wimbledon Ballot
    • When will my Wimbledon tickets arrive?

      When will my Wimbledon tickets arrive?

      Ticket despatch is now underway for The Championships, Wimbledon, 2019.

      Tickets are despatched in order of purchase date and they can arrive up to 72 hours before the day you are due to attend The Championships.

      Please be aware, that we are unable to replace tickets outside of this 72 hours window.

      The purchase date of your tickets can be found on your payment confirmation email and on our 'Despatch has begun' email.

      Despatch status will be regularly updated below as and when tickets are despatched.

      If your ticket purchase date does not appear, it means your tickets have not yet been despatched but do check back here in the lead up to The Championships for the latest despatch statuses

      This despatch information only applies to tickets purchased through LTA Ballots, not through the Public Ballot which is managed by the All England Lawn Tennis Club, Wimbledon (contact the AELTC here).

      Note: Tickets are not posted to overseas (non-UK) purchasers. Tickets will be made available for collection from Gate 5 at Wimbledon, on the day that you attend. You must be in attendance to collect your tickets and will need to bring photo identification in order to collect them. Another person will not be permitted to pick up the tickets on the ticket holder’s behalf and it will not be possible to collect tickets in advance. 

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      LTA Membership Wimbledon Ballot
    • What is the LTA Team Member Wimbledon Ticket resale?

      What is the LTA Team Member Wimbledon Ticket resale?

      The LTA are able to offer LTA Adult Team Members a fantastic benefit as part of their membership package with a chance to attend one of the world’s best sporting events.

      Tickets that are returned to the LTA after the closure of LTA Ballots are made available for resale via Ticketmaster.

      The All England Lawn Tennis Club (AELTC) and the LTA operate a refund policy which allows ticketholders who were successful in the Ballot but can no longer attend, to return tickets up to the day before the event date for a face value refund.

      All ticket purchases are subject to the AELTC's Conditions of Sale and Conditions of Entry

      The LTA Team Member Wimbledon Ticket Resale opens from 10.00 on Tuesday 11 June 2019, with any additional returned tickets then made available from 10.00 on Monday 24 June.

      Following this date, returned tickets will be added as and when returned up to 09.00 on Sunday 14 July.

      Please note that as this is a resale of returned tickets, these are limited and subject to availability.

      LTA Membership Wimbledon Ticket resale
    • Who is eligible to access the LTA Team Member Wimbledon Ticket resale and how do I buy tickets?

      Who is eligible to access the LTA Team Member Wimbledon Ticket resale and how do I buy tickets?

      Active adult (18+) LTA Team Members are able to access the ticket resale. Please note that as this is a resale of returned tickets, these are limited and subject to availability.

      The ticket resale opened at 10.00 on Tuesday 11 June.

      Please note that tickets released on Tuesday 11 June are SOLD OUT, with the exception of limited tickets for the Final Weekend on No.1 Court.

      Additional returned tickets will be made available from 10.00 on Monday 24 June.

      Following this date, returned tickets will be added as and when returned up to 09.00 on Sunday 14 July.

      You will need to have signed up to LTA Team Membership by 23.59 on Thursday 06 June to access tickets from 10.00 on Tuesday 11 June and by 23.59 on Thursday 20 June to access tickets from 10.00 on Monday 24 June.

      ACCESS THE RESALE HERE

      Tickets are sold through our ticket partner, Ticketmaster.

      When accessing the ticket resale on Ticketmaster, once you have selected your chosen court and day, you will need to click on ‘UNLOCK’ and enter your 9 digit LTA Membership number to continue.

      Please be aware that you have a limited time in which to confirm your purchase.

      LTA Team Members are limited to a maximum of two tickets per member for any single day of The Championships. You are not able to purchase more than one pair of tickets for the same day and court. If the ticket limit is exceeded, your order will be cancelled and refunded.

      Tickets are non-transferable and the LTA Team Member must attend with their guest (where applicable).

      Please be aware that you have a limited time in which to confirm your purchase on the Ticketmaster site. We therefore recommend creating an Ticketmaster account in advance. 

      LTA Membership Wimbledon Ticket resale
    • What shall I do if matches are not appearing on the website/showing incorrectly?

      What shall I do if matches are not appearing on the website/showing incorrectly?

      Organisers are expected to submit results within 72 hours of the competition finishing. Results will show on the Competitions Search once the results are loaded and match results will appear in your members’ area. Grade 1 – 5 competitions will appear on your player profile on the Friday after the event has finished. 

      In the first instance contact the tournament organiser and check with them that they have submitted the results. If the results are showing incorrectly notify them and ask them to amend them. If you are having difficulties contacting the tournament organiser or if they say they have submitted the results but they are still not showing then contact your regional team or LTA Services Team who will look at getting the issue resolved for you.   

      Competing LTA Ratings
    • What are LTA Weeklong Overlapping Competition Regulations? Competing Entering & Withdrawing
    • How do I buy tickets for the 2019 Fever-Tree Championships?

      How do I buy tickets for the 2019 Fever-Tree Championships?

      Tickets can be purchased from our Official Box Office See Tickets via the following methods:

      1. Online
      2. The Official Telephone Booking Line 0844 209 7356. (Calls cost 7p per minute plus your network access charges)

      Please see the dates tickets go on sale below:

      LTA Team Members’ Priority Purchase Window

      Active LTA Team Members* could buy tickets in advance of the General Sale through a Priority Purchase Window from Tuesday 12 February at 10:00am until Sunday 17 February at 23:59pm. Tickets are sold on a first come, first served basis.

      To access the Team Member priority window, you must have signed up to Team Membership by 23:59 on 6 FebruaryLTA Lite Members do not have access to this benefit.

      *Eligible LTA Team Members who are under 18 years of age must (a) have permission from a parent/guardian in order to purchase the tickets and (b) be accompanied by a responsible adult (who also has a valid ticket for the Event) when they attend the Event. All other purchasers must be aged 18 or over at the time of purchase

      General Sale

      The General Sale opened on Wednesday 27 February at 10:00am. Tickets are sold on a first come, first served basis.

      Major Events Fever-Tree Championships
    • If it rains at the Nature Valley Open, will I receive a refund?

      If it rains at the Nature Valley Open, will I receive a refund?

      If, due to unfavourable weather conditions on the day for which this ticket is valid, there is less than one non-consecutive hour’s play on the court(s) to which this ticket gives access (Centre Court if a Centre Court ticket) or, in the case of a grounds pass, if there is less than one non-consecutive hour’s play in total on the courts to which this ticket gives access (play occurring at the same time on different courts only being counted once), you may claim a refund to the face value of the ticket. 

      If, due to unfavourable weather conditions on the day for which this ticket is valid, there is one hour or more but less than two hours of non-consecutive play on the court to which this ticket gives access or, in the case of a ground pass, if there is one hour or more but less than two hours of non-consecutive play in total on the courts to which this ticket gives access (play occurring at the same time on different courts only being counted once), you may claim a refund of 50% of the face value of the ticket. 

      These refund provisions do not apply where all of the play scheduled for that day for the court(s) which that ticket specifically gives access to has taken place (the latest version of the schedule, including revised schedules released on the day of play, shall apply for these purposes).  In such cases, no refund will be given. The amount of play is measured using the official record of the court umpires. No refund is available for tickets bought at the onsite box office after 4pm for entry to the grounds or to Centre Court on that day.

      In the event that you purchased your ticket from the on-site Official Tournament Box Office you will need to send this ticket in a stamped envelope, with the name of the payee, address and full postcode in block capitals included to: LTA Raincheck, The Ticket Factory, PO Box 3348, Birmingham, B40 1NT.

      Read the full Raincheck Scheme for the Nature Valley Open.

      Major Events Nature Valley Open
    • How can I start a DBS check? Coaching Criminal Record Checks
    • What guidance is available on General Data Protection Regulations (GDPR)?

      What guidance is available on General Data Protection Regulations (GDPR)?

      We have developed GDPR guidance and template resources to help tennis clubs and coaches understand GDPR and put in to place the necessary processes and procedures to be fully compliant.

      Venues GDPR

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