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Technical issues are currently affecting certain areas of our website, notably Player Search, Course Search, Competition Search and Venue Registration.

We are working hard to resolve these issues. During this time we would advise, where possible, to return later.

We apologise for the inconvenience and thank you for your patience.

If you need any guidance or assistance, please contact us.

Help & FAQs

MOST ASKED QUESTIONS

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    • When will the 2019 Wimbledon Ballot process start?

      When will the 2019 Wimbledon Ballot process start?

      The 2019 Ballot will commence mid-March 2019.

      Venue/ club ballots will run between mid-March and mid-May 2019. We recommend contacting the Ballot Administrator at your venue/club for further information.

      All other ballots will run until June 2019.

       

      LTA Membership Wimbledon Ballot
    • What shall I do if matches are not appearing on the website/showing incorrectly?

      What shall I do if matches are not appearing on the website/showing incorrectly?

      Organisers are expected to submit results within 72 hours of the competition finishing. Results will show on the Competitions Search once the results are loaded and match results will appear in your members’ area. Grade 1 – 5 competitions will appear on your player profile on the Friday after the event has finished. 

      In the first instance contact the tournament organiser and check with them that they have submitted the results. If the results are showing incorrectly notify them and ask them to amend them. If you are having difficulties contacting the tournament organiser or if they say they have submitted the results but they are still not showing then contact your regional team or LTA Services Team who will look at getting the issue resolved for you.   

      Competing British Tennis Ratings
    • What are LTA Weeklong Overlapping Competition Regulations? Competing Entering & Withdrawing
    • How do I buy tickets for the 2019 Fever-Tree Championships?

      How do I buy tickets for the 2019 Fever-Tree Championships?

      Tickets can be purchased from our Official Box Office See Tickets via the following methods:

      1. Online
      2. The Official Telephone Booking Line 0844 209 7356. (Calls cost 7p per minute plus your network access charges)

      Please see the dates tickets go on sale below:

      LTA Team Members’ Priority Purchase Window

      Active LTA Team Members* could buy tickets in advance of the General Sale through a Priority Purchase Window from Tuesday 12 February at 10:00am until Sunday 17 February at 23:59pm. Tickets are sold on a first come, first served basis.

      To access the Team Member priority window, you must have signed up to Team Membership by 23:59 on 6 FebruaryLTA Lite Members do not have access to this benefit.

      *Eligible LTA Team Members who are under 18 years of age must (a) have permission from a parent/guardian in order to purchase the tickets and (b) be accompanied by a responsible adult (who also has a valid ticket for the Event) when they attend the Event. All other purchasers must be aged 18 or over at the time of purchase

      General Sale

      The General Sale opened on Wednesday 27 February at 10:00am. Tickets are sold on a first come, first served basis.

      Major Events Fever-Tree Championships
    • How can I buy Fed Cup Tickets for GB v Kazakhstan ?

      How can I buy Fed Cup Tickets for GB v Kazakhstan ?

      Great Britain's Fed Cup team will face Kazakhstan at home in their upcoming World Group II Play-Off, taking place 20-21 April 2019.

      Venue and ticketing information has been confirmed on our Fed Cup page.

       

      Major Events Fed Cup by BNP Paribas
    • How can I start a DBS check? Coaching Criminal Record Checks
    • What guidance is available on General Data Protection Regulations (GDPR)?

      What guidance is available on General Data Protection Regulations (GDPR)?

      We have developed GDPR guidance and template resources to help tennis clubs and coaches understand GDPR and put in to place the necessary processes and procedures to be fully compliant.

      Venues GDPR

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