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Help & FAQs

I failed my qualification; how can I book onto a re-assessment?

You can use our online course search to book onto a re-assessment for Levels 2-4. Each coach is entitled to a certain number of re-assessment opportunities within a set timeframe per qualification - please refer to the table below.


No. of re-assessments allowed

Completion timeframe (from the start of the original course)

Level 2



2 years

Level 3


3 years

Level 4


3 years

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