Please note that we are currently experiencing technical issues with the following areas of the website Members’ Area, Player Search, Venue Search, Coach Search, Course Search, Competition Search, Rankings and Ratings. We are working to restore these as soon as possible. Please contact our British Tennis Services Team on 0208 487 7000 or for assistance. We apologise for any inconvenience caused.

Help & FAQs

I have forgotten my username/ password, what do I do?

Usernames are displayed on most email communications we send to you. Alternatively, you can retrieve your username by clicking the Forgotten Username link.

If you have forgotten your password, please use the Forgotten Password link.

In both cases, you will be sent an email with instructions on how to locate or re-set these details. Please ensure you check your junk/spam folder as occasionally the re-set username or password emails will be filtered there by your email provider. If you do not receive an email, please contact with your BTM number.

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