CONTACT US

Tel: 0208 487 7000

Email: info@lta.org.uk

British Tennis Services Opening Hours: 9am to 5pm, Mon - Fri

Help & FAQs

If it rains at the Nature Valley Classic, will I receive a refund?

If, due to unfavourable weather conditions on the day for which this ticket is valid, there is one hour or more but less than two hours of non-consecutive play on Centre Court, you may claim a refund of 50% of the face value of the ticket.

These refund provisions do not apply where all of the play scheduled for that day for the court(s) which that ticket specifically gives access to has taken place (the latest version of the schedule, including revised schedules released on the day of play, shall apply for these purposes). In such cases, no refund will be given. The amount of play is measured using the official record of the court umpires.

In the event that you purchased your ticket from the on-site Official Tournament Box Office you will need to send this ticket in a stamped envelope, with the name of the payee, address and full postcode in block capitals included to: LTA Raincheck, The Ticket Factory, PO Box 3348, Birmingham, B40 1NT.

Read the Raincheck Scheme for the Birmingham Classic.





Still need help?

Follow British Tennis