The LTA British Tennis website will undergo essential maintenance from 8–9am on Tuesday, January 16. This will affect the Members’ Area, Player Search, Venue Search, Coach Search, Course Search, Competition Search, Rankings and Ratings. We apologise for any inconvenience caused.

Help & FAQs


    • I have forgotten my username/ password, what do I do?
    • Where do I find my BTM number?
    • My date of birth is incorrect, how do I update this?
    • My name is misspelt or has changed, how do I update this?
    • How do I update my Membership personal details?
    • How do I update my contact preferences?
    • I don’t have an email address, how can I sign up?
    • I have not received the email to verify my account; what should I do?
    • I know my login details are accurate but I’m not able to log in, what do you advise?
    • I have not received my Welcome Pack, should this have arrived?
    • I have lost my membership card, can you send a replacement?
    • How can I make British Tennis a Safe Sender?

Still need help?

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